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The Customer Care Specialist is a team member that provides excellent customer service to GlewedTV viewers via inbound calls, email, or social media. This team member has a positive and cheerful disposition and loves to help people. This specialist is able to think quickly on their feet and can analyze, troubleshoot, and solve problems on the go, all while remaining calm, cool, and collected.
The Client Relationship Specialist is a team member that is the main point of contact for our existing content partners. This team member helps us launch new content and channels on GlewedTV. Attention to detail is important-we don't want to be mixing up client's content by mistake! This team member is a multi-tasker with excellent organizational skills and can manage their time wisely. This specialist has to have been doing something like this for at least 2 years, and they must know their way around a spreadsheet. Everything else, we can train you on.